Shipping Policy

We are committed to delivering your purchases in a timely and efficient manner. This Shipping Policy outlines our shipping options, processing times, and other important details related to the delivery of your order.

Shipping Options

  • Free Shipping: Enjoy free shipping on all orders over $20.
  • Standard Shipping: 5-7 business days.
  • Express Shipping: 2-3 business days (additional charges apply).

Processing Time

  • Order Processing: Orders are processed within 1-2 business days after purchase.
  • Shipping Confirmation: You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Rates

  • Free Shipping: Available on all orders over $20.
  • Standard Shipping: Calculated at checkout based on the weight and destination of the order.
  • Express Shipping: Calculated at checkout based on the weight and destination of the order.

International Shipping

  • Availability: We offer worldwide shipping. Delivery times and shipping costs may vary based on the destination.
  • Customs Fees: Customers are responsible for any customs fees or duties associated with international shipments.
  • Delivery Times: International shipping times may vary depending on the destination country.

Shipping to P.O. Boxes

  • Standard Shipping: Available for delivery to P.O. Boxes.
  • Express Shipping: Not available for delivery to P.O. Boxes.

Tracking Your Order

  • Tracking Information: Once your order has been shipped, you will receive an email with tracking information. You can track your order using the tracking number provided.
  • Tracking Updates: You can also track your order status by logging into your account on our website.

Lost or Damaged Items

  • Report Issue: If your order is lost or damaged during shipping, please contact us immediately at shipping@storebuy.com with your order number and details of the issue.
  • Resolution: We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or refund as quickly as possible.

Delivery Delays

  • Unforeseen Circumstances: While we strive to deliver your order within the estimated time frame, delays may occur due to unforeseen circumstances such as weather, holidays, or customs processing.
  • Notification: If there is a significant delay in the delivery of your order, we will notify you via email.